The privacy of our customers is of the utmost importance to Femtonics Ltd and we take data protection
extremely seriously. Please read the following policy to understand why we collect your personal
information and how this data is handled. If this policy changes then we will let you know via our
regarding data processing, data protection and security measures.
THE INFORMATION WE COLLECT
The way in which we process and hold any personal information is carried out in full accordance with
relevant legal provisions and is based on the GDPR regulations that are in effect from 25 May 2018. It
means there will be greater transparency in understanding how your data is used and ensures lawful
processing of personal information.
We want to give you as much control as possible over your personal information. Normally, you can access
our website without providing any personal information. However, in some areas there are restricted
sections/forms that require you to submit personal information, in order to help us enhance the website,
keep in contact with you and/or gain access to the restricted area.
We consider personal information to include, but is not limited to, full name, job title, contact
information including email address, postal address and telephone number, and other information relevant
for data processing and customer surveys and/or offers. If we do ask you to provide specific
identifiable personal information, then you can be assured that it will be used in accordance with this
When you register for our website and mailing list, any personalization is recorded so only relevant
information comes to you. When you request a product quote via the website, we will collect information
about you to process the request transaction and fulfil your order. This information may include, but is
not limited to, details such as your name, address, and other contact details. When you view our site by
linking from another webpage we may store the name of that webpage for purposes of internal
We gather and use your personal information to understand your needs and provide you with a better
service. This information is collected for internal record keeping, to improve our products and
services, and to provide a personalized service by sending you targeted information which may interest
you. This information may also be used for market research purposes. We may contact you by email, phone
or mail, unless you have stated a preferable method of communication or have opted out of specific
We may also use the information to process any transactions you undertake with us and for internal
administration and analysis. We disclose your information to third parties only for the purpose of
completing your transaction with us, providing the above services to you and for the purposes of
associated administration and obtaining professional advice.
Based on our legitimate interest assessment (LIA), we have acknowledged that legitimate interest is the
most appropriate lawful basis of processing data for Femtonics for business development purposes. 2
Our database privacy rule is linked to each individual contact and is based on the purpose of our
business relationship with you, the retention date which refers to the length of time we hold your data,
and the lawful basis of holding your data.
The customer lifecycle with our contacts is up to 25 years. This is based on the typical length of time
our customers stay in the industry we market to, the number of years it takes for a research project to
be completed, the time it takes for funding to be received as well as other aspects that need to be
considered before a sale can be completed. Therefore, we believe it is appropriate to hold your personal
information for up to 25 years.
You have the right to disagree with us holding your data and request for it to be removed at any time.
You may also request details on the personal information we hold for you. If you would like a copy of
this information or would like your information removed, you must make a request in writing to
email@example.com. However, please bare in mind it can take up to 30 days to action this request.
Cookies are small files which are sent to your browser and stored on your computer’s hard disc. For more
information about cookies, please visit http://www.aboutcookies.org/. To learn more about the different
types of cookies used on our website, click here.
All Femtonics employees have been trained and instructed to reference and comply with our data protection
policy when any personal information is submitted to us.
In the Hungary we operate and are registered in accordance with applicable data protection legislation.
We may disclose information about you to any of our employees, officers, agents, suppliers or
In addition, we may disclose your personal information:
(a) to our marketing professionals so to update you from-time-to-time with femtonics news via our
(b) to the extent that we are required to do so by law;
(c) in connection with any legal proceedings or prospective legal proceedings;
(d) in order to establish, exercise or defend our legal rights (including providing information to others
for the purposes of fraud prevention and reducing credit risk);
(e) to the purchaser (or prospective purchaser) of any business or asset which we are (or are
(f) to any person who we reasonably believe may apply to a court or other competent authority for
disclosure of that personal information where, in our reasonable opinion, such court or authority would
be reasonably likely to order disclosure of that personal information; and
(g) to third parties included in order processing, e.g. business partners or IT service providers;
(h) to the third party of any Femtonics contract for warrantee provisions;
(i) to any of our approved data processors.
If your data must be disclosed for any of the reasons above, information that is provided is restricted
to what is necessary for the provision of the service in question and we assure you that this transfer
is carried out in compliance with the data security required. This information will only be transferred
to these third parties if they can ensure they are protecting and processing their data in compliance
information to third parties.
INTERNATIONAL DATA TRANSFERS 3
Information that we collect may be stored and processed in and transferred between any of the countries
SECURITY OF YOUR PERSONAL INFORMATION
We are committed to ensuring that your personal information is secure, therefore we take suitable
technical and organizational precautions to prevent the loss, misuse or alteration of your personal
We will store all the personal information you provide on our secure servers, data centers and cloud
You are responsible for keeping your password and user details confidential. We will not ask you for your
password (except when you log in to the website).
check this page occasionally to ensure you are happy with any changes. We may also notify you of changes
THIRD PARTY WEBSITES
The website contains links to other websites. We are not responsible for the privacy policies or
practices of these third-party websites.
ISSUED: Femtonics Research and Development Ltd
DATE: 24 / 05 / 2018