Our mission is to make readily available high quality technical support pre and post microscope selection. Femtonics support team consists of mechanical, optical and software engineers as well as application scientists who are ready to provide technical advice and technical guidance which starts at custom selection of the microscope and its modules and continues through assembly, installation and maintenance.

Custom selection for scientific applicability

  • microscope
  • optional modules
  • software modules
  • unique needs

Assembly and production

  • optics
  • mechanics
  • electronics
  • software
  • production

Installation

  • delivery
  • laboratory arrangement
  • installation

Maintenance

  • support
  • remote support
  • update

We help to keep your system healthy, up-to-date and operating at the highest level of its performance.

“The Femtonics team have provided us with an excellent service. Their extremely helpful ‘can do’ attitude has made for a first-class scientific relationship. The team have always provided an extremely prompt service, even outside standard working hours they have been ready and willing to assist. This level of service combined with a very high level of technical knowledge has given us the confidence and security that a scientific research such as ours requires when servicing scientific research goals with high demands.”

– Prof. Stefan Hallermann, Full Professor and head of Department I, Carl-Ludwig-Institute of Physiology, University Leipzig, Germany

CALL

support team

Our support members are always ready to answer your call and find solutions to any unforeseen technical difficulty.

Monday-Friday: 10:00 AM – 5:00 PM (CET)
+36 30 309 0853

Contact

remote support

Providing remote technical support using internet camera, microphone and remote control software allows our technical team to test the hardware and to modify the software remotely.

support@femtonics.eu

Follow

service process

The online customer service portal enables the users to contact directly the Femtonics support team.

Download

software

Download and testdrive MES and MESc control and analysis software! These offline versions are free and work without time limit.